Putting your customer at the centre of every business decision will completely transform their interaction with you. Get insight into every step of the customer journey and tailor the experience in order to create memorable touchpoints and lasting relationships.
Who should enrol?
Price: $440 or $42.00/week over 12 weeks
Approximately 2 hours
24 months from enrolment
We’re ready when you are
Start any time with flexible learning hours and fully remote modules
Ab² students enjoy:
Our course has been custom-built by industry experts with decades of real-world, practical experience and knowledge. This will give you top-notch skills and understanding, making you job-ready the moment you graduate.
Learning how to create a strategy and a business culture that focuses on creating the best experience for customers can completely transform a firm by helping to develop brand loyalty and driving profitability.
The inspirational Customer Centric Mindset short course provides insight into every step of the customer journey and how you can tailor the experience to create memorable touchpoints and lasting relationships.